FAQ'S

FAQ

VENUE

OPENING TIMES

ExCeL London
One Western Gateway
Royal Victoria Dock
London E16 1X
Sunday 22 March 2020 — 9.30am – 6.30pm
Monday 23 March 2020 – 9.30am – 6.00pm
Tuesday 24 March 2020 – 9.30am – 4.00pm

WHEN AND WHERE DOES LONDON BRIDAL FASHION WEEK TAKE PLACE?

22 – 24 March 2020 | ExCeL London

 

www.excel.london

WHAT ARE THE OPENING TIMES?

Sunday 22 March — 9.30am – 6.30pm
(the show will open at 9am for the Seminar Theatre only)

Monday 23 March – 9.30am – 6.00pm
(the show will open at 9am for the Seminar Theatre only)

Tuesday 24 March – 9.30am – 4.00pm

WHO CAN ATTEND?

London Bridal Fashion Week is a trade event, and is not open to members of the public. This event is attended exclusively by retailers and press.

DO I HAVE TO BUY TICKETS IN ADVANCE OR CAN I SIMPLY TURN UP ON THE DAY?

You can register for London Bridal Fashion Week 2020 here.

 

Entry is free of charge for retailers and press. It is possible to register on the day, but we strongly advise that you register in advance to avoid long wait times.

 

REGISTER NOW

 

A £50 charge is applicable to wholesalers, importers, agents, and anyone else deemed to be subject to an entrance fee by the organisers. The organisers reserve the right to refuse entry to anyone deemed unsuitable to attend the event.

WHERE DOES MY VISITOR ENTRY BADGE ALLOW ME TO ACCESS TO?

Your entry badge allows you access to London Bridal Fashion Week, White Gallery, the Bridal Retail Success Academy and the Fashion Show Theatre.

HOW DO I FIND MY WAY AROUND THE SHOW WHEN I ARRIVE?

You can download the ExCeL London venue map here. You can also collect a complimentary show guide when you arrive, which includes a floorplan to help you navigate your way around the show.

HOW DO I SECURE A PLACE AT THE FASHION SHOW THEATRE/SEMINAR THEATRE/BUSINESS ADVICE CLINIC?

Seating at The Fashion Show Theatre and Seminar Theatre is on a first-come, first-served basis. Business Advice Clinic sessions are available to book at the reception desk at the front of the Business Advice Clinic, when the show opens.

HOW DO I GET THERE?

Please visit our Essential Information page for full details on how to reach the venue by car, train and plane.

WHERE CAN I PARK?

Please visit our Essential Information page for full details on parking at ExCeL, and how to reach the venue by car.

WHERE CAN I STAY?

MICE Concierge will be providing an enhanced service for all attendees to help ensure you are well looked after whilst you are in London. As our trusted supplier, they have exclusive accommodation rates at all hotels surrounding Excel, and will ensure you receive the best experience and most importantly the best rates.

 

We advise you to book through the official channel as the service is supported by the event; you will get the best rates and by staying in one of the accredited hotels you will be with other delegates and will therefore be able to network/socialise more to get the most out of the event.

 

To view all exclusive rates and to book online, please click here.

 

Alternatively, if you would like to reach out to MICE Concierge Ltd direct, please feel free to contact Sophia Pyne on +44 (0) 1438 908770 or email hello@miceconcierge.com and a member of the team will be happy to assist.

IS THERE WIFI AT THE VENUE?

Yes, when you arrive at the venue sign in to ’ExCeL FREE Wi-Fi’

ARE THERE CLOAKROOM FACILITIES ONSITE?

Yes, there are two cloakrooms. One cloakroom is in the west end of the on level 0 by N4/S4 and one is in the east end on level 0 venue (the closest entrance to London Bridal Fashion Week). Cloakrooms are open during show hours and costs are £1 per item for coats and luggage. Please be aware they cannot store cameras, laptop equipment or any other electronic devices.

IS THERE AN ATM?

There are two Note ATMs near the west entrance of the venue by Costa and Panini Pronto, and another Note ATM in the centre of the boulevard between entrances S6 and N6. There are a Barclays and a Note ATM located on level 0 between N4 and S4. Should the in-venue ATMs run out of cash, there is also an ATM nearby at the Tesco Express.

IS THE VENUE WHEELCHAIR ACCESSIBLE?

Yes, ExCeL London is accessible for disabled visitors, and is able to provide wheelchairs to those in need, free of charge. Click here for more information on accessibility.

IS THERE A PRAYER ROOM?

The prayer room can be accessed through the grey door next to the S9 entrance on the boulevard.

WHERE CAN I EAT AND DRINK?

A wide range of catering options are available both inside and just outside London Bridal Fashion Week. Within the show visitors will have access to the Champagne Bar, Cocktail Bar and VIP Lounge (VIP nominated visitors only).

 

ExCeL offer a wide variety of eateries on the main boulevard, just outside the entrance to the show. For more information please click here.

WHERE CAN I KEEP UPDATED WITH THE LATEST SHOW INFORMATION?

The best way to stay up to date with the latest information is to subscribe to our newsletter here.

CAN MY COMPANY EXHIBIT?

Please visit the Exhibiting page for more information.

WHO CAN I SPEAK TO ABOUT BRAND SPONSORSHIP OPPORTUNITIES?

If you are interested in sponsorship opportunities please email charlotte.speer@oceanmedia.co.uk

WHO CAN I SPEAK TO ABOUT PRESS/BLOG ENQUIRIES?

For press enquiries, please email ella.okeefe@oceanmedia.co.uk. For more information on registering and attending as press, please visit our Press Information page.

WHAT CAN I DO IF MY QUESTION HAS NOT BEEN ANSWERED?

If you have any questions please contact phoebe.speer@oceanmedia.co.uk

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London Bridal Fashion Week 2020 | ExCeL London | 22-24 March 2020 | bridal@oceanmedia.co.uk | 020 7772 8300 | ©Ocean Media Group

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